Accessing TIBCO Spotfire Data Science UI fails with an error code "503 Service Unavailable"
Article ID: KB0077662
Updated On:
| Products | Versions |
|---|---|
| Spotfire Data Science | 6.4.0, 6.4.1 |
Description
Accessing TIBCO Spotfire Data Science UI fails with an error code "503 Service Unavailable"
Issue/Introduction
Accessing TIBCO Spotfire Data Science UI fails with an error code "503 Service Unavailable"
Environment
Linux
Resolution
The below steps are the possible resolutions for this issue:
1. Look for the diskspace on the Spotfire Data Science server as lack of diskspace might cause this issue.
Make sure that TIBCO Spotfire Data Science server meets the system requirements. Please look for the system requirements in the following document.
2. Restart the TIBCO Spotfire Data Science application on the server.
To restart the TIBCO Spotfire Data Science application, go to command line of the server and run the following commands:
1. Look for the diskspace on the Spotfire Data Science server as lack of diskspace might cause this issue.
Make sure that TIBCO Spotfire Data Science server meets the system requirements. Please look for the system requirements in the following document.
2. Restart the TIBCO Spotfire Data Science application on the server.
To restart the TIBCO Spotfire Data Science application, go to command line of the server and run the following commands:
- su - chorus
- chorus_control.sh restart
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