Products | Versions |
---|---|
Spotfire Statistica | 10.0 and above. |
The following error is seen in the Install Log File
Assembly Error (sxs): Please look into Component Based Servicing Log located at 1923121144ndir\logs\cbs\cbs.log to get more diagnostic information.
I. First try using the standard troubleshooting for a failed installation here.
II. If none of the above has helped resolve the issue you may download and run the System Update Readiness tool from Microsoft. It is designed to check everything and make sure there are no problems that would prevent the installation of Microsoft Office. Since the components required for Office and Statistica overlap a great deal, in particular the Visual C++ Runtime, this utility may be able to find and fix the problem.
Additional resources on this at Microsoft: Error 1935 when you try to install Microsoft Office 2010 or 2007
III. If the 'cbs.log' shows something similar to "Failed to load the COMPONENTS hive from 'C:\Windows\System32\config\COMPONENTS' into registry key 'HKLM\COMPONENTS'", use the Microsoft .NET Repair Tool.
IV. In addition, running the Microsoft System File Checker as documented here:System File Checker (sfc)
To do this, open an elevated command prompt window (opened as Administrator).