Automation Service job fails to export the item from library
Article ID: KB0076821
Updated On:
| Products | Versions |
|---|---|
| Spotfire Automation Services | All Versions |
Description
Automation Service job fails to export the item from library.
Below error is returned in the AutomationService Spotfire.Dxp.Worker.Host.xxx.log file
===================
automationservices@SPOTFIRESYSTEM;TsasUserSession;Spotfire.Dxp.Automation.Tasks.Tasks.ExportLibraryTask;"Spotfire.Dxp.Framework.Library.LibraryException: Unauthorized ---> Spotfire.Dxp.Services.Library.LibraryServiceException: Unauthorized ---> System.Web.Services.Protocols.SoapHeaderException: Unauthorized
=============
Below error is returned in the AutomationService Spotfire.Dxp.Worker.Host.xxx.log file
===================
automationservices@SPOTFIRESYSTEM;TsasUserSession;Spotfire.Dxp.Automation.Tasks.Tasks.ExportLibraryTask;"Spotfire.Dxp.Framework.Library.LibraryException: Unauthorized ---> Spotfire.Dxp.Services.Library.LibraryServiceException: Unauthorized ---> System.Web.Services.Protocols.SoapHeaderException: Unauthorized
=============
Issue/Introduction
Automation Service job fails to export the item from library. Error: "Spotfire.Dxp.Framework.Library.LibraryException: Unauthorized"
Resolution
The user performing the export should be a Library Administrator. Based on the above error the automationservices@SPOTFIRESYSTEM should be a Library Adminsitrator
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