Automation Services fails to open a visualization that has an embedded Iron Python script.
Article ID: KB0082976
Updated On:
| Products | Versions |
|---|---|
| Spotfire Automation Services | 7.0.x and earlier |
Description
Automation Services fails to open a visualization that has an embedded Iron Python script. The error seen is in the following form:
"System.NotSupportedException: The script language 'IronPython (2.0.2)', is not supported."
Symptoms:
Automation Services fails with an error while attempting to open a visualization that has an embedded IronPython script.
Cause:
The script support DLLs are not updated in the bin folder for Automation Services installation.
"System.NotSupportedException: The script language 'IronPython (2.0.2)', is not supported."
Symptoms:
Automation Services fails with an error while attempting to open a visualization that has an embedded IronPython script.
Cause:
The script support DLLs are not updated in the bin folder for Automation Services installation.
Issue/Introduction
Automation Services fails to open a visualization that has an embedded Iron Python script.
Resolution
1). Obtain the script support DLLs from the Modules folder in the Spotfire Web Player installation directory (path is C:\Program Files\TIBCO\Spotfire Web Player\6.x.0\webroot\bin\Modules\Script Support_xx.xx.xxxx.xxxx) and copy the DLLs into the bin folder in Automation Services.
2). Add the "<AddIn FullTypeName="Spotfire.Dxp.Application.ScriptSupport.ScriptSupportAddIn, Spotfire.Dxp.Application.ScriptSupport" />" tag in the AddIns.xml file in the bin folder of Automation Services.
3). Restart IIS.
Feedback
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