BPM API calls may fail with the error "Failed to create XMLInputFactory" after enabling Single Sign On

BPM API calls may fail with the error "Failed to create XMLInputFactory" after enabling Single Sign On

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Article ID: KB0071228

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Updated On:

Products Versions
TIBCO BPM Enterprise (formerly TIBCO ActiveMatrix BPM) 4.3.0, 4.3.1, 4.3.2

Description

After enabling SSO, BPM API calls may fail with the error "Failed to create XMLInputFactory". 

We could see the following error in the BPM logs:

======================
27 Jun 2023 09:03:20,106 [httpConnector_26 - /bpm/rest/audit/chart/get] [INFO ] stdout - Caused by: java.lang.RuntimeException: Failed to create XMLInputFactory.
======================

Environment

All SSO enabled environments

Resolution

To resolve this issue please follow the below steps:
  1. Add the below JVM properties to the BPMNode(s):
  • org.apache.cxf.stax.allowInsecureParser=1
  • javax.xml.stream.XMLInputFactory=com.sun.xml.internal.stream.XMLInputFactoryImpl
Optionally, use the below if adding directly in the BPMNode.tra file:
  • java.property.org.apache.cxf.stax.allowInsecureParser=1
  • java.property.javax.xml.stream.XMLInputFactory=com.sun.xml.internal.stream.XMLInputFactoryImpl
  1. Restart the BPMNode(s)
 

Issue/Introduction

BPM API calls may fail with the error "Failed to create XMLInputFactory" after enabling Single Sign On (SSO)
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