CLI date results are an hour behind the time in the web GUI for TIBCO LogLogic LMI

CLI date results are an hour behind the time in the web GUI for TIBCO LogLogic LMI

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Article ID: KB0077143

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Updated On:

Products Versions
TIBCO LogLogic Log Management Intelligence 5.0

Description

After setting the LMI appliance's timezone in System Settings -> Time tab for UTC+/- offset the appliance will need rebooted. After the required reboot the GUI will reflect the same time as the CLI making searches user-friendly. However, if this is performed during Daylight Saving Time (DST) then the time in the GUI will differ from that returned by the date command in the CLI.

5.0HF3 will needed to be installed but the short-term workaround is to use adjust the appliance's timezone again by 1 hour using the table below. And then after installing 5.0 HF3 the timezone must be changed again back to what the appliance originally was using. 


 

Issue/Introduction

This article explains the root cause and fix for when your appliance's CLI date results are an hour behind the time in the web GUI.

Resolution

See chart below for USA offsets:

Local Time         Subtract from UTC:

Atlantic Standard         Four hours

Atlantic Daylight           Three hours

Eastern Standard         Five hours

Eastern Daylight           Four hours

Central Standard         Six hours

Central Daylight            Five hours

Mountain Standard      Seven hours

Mountain Daylight        Six hours

Pacific Standard           Eight hours

Pacific Daylight            Seven hours

Alaskan Standard         Nine hours

Alaskan Daylight          Eight hours

Hawaiian Standard       Ten hours

 

International customers: check your UTC offset on a web site in your area.