Can't open Spotfire S+ GUI Help

Can't open Spotfire S+ GUI Help

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Article ID: KB0080990

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Updated On:

Products Versions
Spotfire S+ All supported versions

Description

User clicks on Help/Available Help/TIBCO Spotfire S+ Help and gets the error message "Navigation to webpage was cancelled".

Issue/Introduction

Can't open Spotfire S+ GUI Help

Environment

Product: TIBCO Spotfire S+ Version: All supported versions OS: Windows --------------------

Resolution

This is due to security changes by Microsoft.  To resolve:

Open Windows Explorer and browse to:

C:\Program Files\TIBCO\splus82\cmd

Right click on the affected file (gui.chm) and go to Properties.  Click on the "Unblock" button to indicate that the file is safe.

Additional Information

http://weblog.helpware.net/?p=36