Products | Versions |
---|---|
TIBCO Cloud Spotfire | - |
Cloud users who had been able to log in previously find that they cannot log into the TIBCO Cloud Spotfire Server URL (https://spotfire-next.cloud.tibco.com/) with the Analyst client, using Internet Explorer. When attempting to log into the TIBCO Cloud Spotfire Server URL, the following error is reported.
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Error message: Cannot connect to the specified server.
Before trying again, make sure that the server you connect to is a valid Spotfire Server, that the server is running, and that you are connected to the network.
ManifestWebException at Spotfire.Dxp.Services:
Could not connect to server 'https://spotfire-next.cloud.tibco.com/' to download manifest. Cannot connect to host 'spotfire-next.cloud.tibco.com'. (HRESULT: 80131509)
Stack Trace:
at Spotfire.Dxp.Services.ManifestReader.GetReader(Uri uri, WebRequestCreator requestCreator)
at Spotfire.Dxp.Loader.EditServerForm.OkButtonClick(Object sender, EventArgs e)
WebException at Spotfire.Dxp.Framework:
Cannot connect to host 'spotfire-next.cloud.tibco.com'. (HRESULT: 80131509)
Stack Trace:
at Spotfire.Dxp.Framework.HttpClient.WinINet.WinINetWebResponse.HandleSendResult(IntPtr requestHandle, Int64 sendResult)
at Spotfire.Dxp.Framework.HttpClient.NativeWebResponse.SendRequest()
at Spotfire.Dxp.Framework.HttpClient.NativeWebResponse..ctor(NativeHttpClient httpClient, NativeWebRequest request)
at Spotfire.Dxp.Framework.HttpClient.WinINet.WinINetWebRequest.GetResponseCore()
at Spotfire.Dxp.Framework.HttpClient.NativeWebRequest.GetResponse()
at Spotfire.Dxp.Services.ManifestReader.<>c__DisplayClass48_1.<DownloadAndParse>b__0()
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The user is able to connect to the TIBCO Cloud Spotfire Server URL directly using the Chrome or Firefox browser, but fails when attempting to connect with Internet Explorer.