Cannot see any parameters in configurator after applying configurator patch of CIM-26488 from MDM 9.1.0 HF-02

Cannot see any parameters in configurator after applying configurator patch of CIM-26488 from MDM 9.1.0 HF-02

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Article ID: KB0080088

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Updated On:

Products Versions
TIBCO Fulfillment Catalog 4.0.1

Description

As part of FC 4.0.1, there is an extra step of applying the configurator patch ( more details in article 000036362).
But after applying the above patch, parameters on the configurator screen go blank after login. Refer attached screenshot .
This is a known issue that will be fixed in the later versions of FC

Issue/Introduction

Cannot see any parameters in configurator after applying configurator patch of CIM-26488 from MDM 9.1.0 HF-02

Resolution

As a workaround, the following steps needs to be performed.

1) Stop the FC configurator if its running by using MQ_HOME/configurator/tomcat/bin/shutdown.sh/bat utitlity.
2) Browse to MQ_HOME\configurator\tomcat\conf directory, open to edit 'server.xml' file in any editor.Please take backup of server.xml file before editing.
3) Find the <Connector tag which has ' maxPostSize="0" ' attribute.
4) Remove the maxPostSize="0" from the <Connector> tag.
5) Save server.xml.
6) Clear the tomcat logs, clear the config directory inside MQ_HOME\configurator\tomcat\webapps.
7) Cl
ear the browser cache before starting the configurator .
7) Start the FC configurator by running MQ_HOME/configurator/tomcat/bin/startup.sh/bat 
8) Login to configurator. 

 

Attachments

Cannot see any parameters in configurator after applying configurator patch of CIM-26488 from MDM 9.1.0 HF-02 get_app