Change Password option is disabled in the User Menu in Spotfire Analyst
Article ID: KB0074751
Updated On:
| Products | Versions |
|---|---|
| Spotfire Analyst | 10.7, 10.8, and 10.9 |
Description
The change password option is grayed out in the User menu in Spotfire Analyst as shown in the screenshot below.
Environment
All
Resolution
This issue exists in TIBCO Spotfire Analyst versions 10.7, 10.8 and 10.9 - it has been addressed in version 10.10.
As a workaround, a user can change the password by logging in to the Spotfire Server from a web browser >> Click on the username at the top-right >> My Account >> click 'Change Password' (as shown in the screenshot below).
As a workaround, a user can change the password by logging in to the Spotfire Server from a web browser >> Click on the username at the top-right >> My Account >> click 'Change Password' (as shown in the screenshot below).
Issue/Introduction
The Change Password option is disabled in the User Menu in Spotfire Analyst. This is a known issue in version 10.7, 10.8, and 10.9 which has been addressed in 10.10.
Feedback
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