Configuring mobile app to access Cloud Library
Article ID: KB0082232
Updated On:
| Products | Versions |
|---|---|
| Spotfire for iOS | 2.9.x |
Description
The Spotfire Cloud organization is moving to a new environment which can lead to conflicting information in the mobile apps.
Environment
Product: TIBCO Spotfire for Apple iOS
Version: 2.9.x
OS: iOS
Product: TIBCO Spotfire for Android
Version: 1.1.x
OS: Android
Resolution
How to access the Cloud Library with mobile apps ?
TIBCO Spotfire for Apple iOS Mobile app 2.9.x
For Spotfire users with an account in the TIBCO Spotfire Cloud environment there is a hard-coded entry under 'Libraries' labeled "Spotfire Cloud" to use. Tap on this entry to be presented with a login page and enter your credentials which will be stored for future sessions.
For Spotfire users who have accounts on the TIBCO Cloud Spotfire you will need to tap on "+Add Library" and add the following URL:
https://spotfire-next.cloud.tibco.com/spotfire
along with your credentials to access your Library data.
TIBCO Spotfire for Android Mobile app 1.1.x
The Android Mobile app contains a prompt to sign up for the TIBCO Cloud Spotfire offering. Once registered, tap on "+Add Library" and add the following URL:
https://spotfire-next.cloud.tibco.com/spotfire
along with your credentials to access your Library data.
For Spotfire users with an account in the TIBCO Spotfire Cloud environment there is a hard-coded entry under 'Libraries' labeled "Spotfire Cloud" to use. Tap on this entry to be presented with a login page and enter your credentials which will be stored for future sessions.
===========================
If you are not sure which Cloud environment you are working in check your User name.
TIBCO Spotfire Cloud User names: alias created by the user
TIBCO Cloud Spotfire User names: user's email address
TIBCO Spotfire for Apple iOS Mobile app 2.9.x
For Spotfire users with an account in the TIBCO Spotfire Cloud environment there is a hard-coded entry under 'Libraries' labeled "Spotfire Cloud" to use. Tap on this entry to be presented with a login page and enter your credentials which will be stored for future sessions.
For Spotfire users who have accounts on the TIBCO Cloud Spotfire you will need to tap on "+Add Library" and add the following URL:
https://spotfire-next.cloud.tibco.com/spotfire
along with your credentials to access your Library data.
TIBCO Spotfire for Android Mobile app 1.1.x
The Android Mobile app contains a prompt to sign up for the TIBCO Cloud Spotfire offering. Once registered, tap on "+Add Library" and add the following URL:
https://spotfire-next.cloud.tibco.com/spotfire
along with your credentials to access your Library data.
For Spotfire users with an account in the TIBCO Spotfire Cloud environment there is a hard-coded entry under 'Libraries' labeled "Spotfire Cloud" to use. Tap on this entry to be presented with a login page and enter your credentials which will be stored for future sessions.
===========================
If you are not sure which Cloud environment you are working in check your User name.
TIBCO Spotfire Cloud User names: alias created by the user
TIBCO Cloud Spotfire User names: user's email address
Issue/Introduction
Transitions in the Spotfire Cloud environment can result in some conflicting settings in mobile apps
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