Error Connecting To Excel File As Source Using TIBCO Scribe Online

Error Connecting To Excel File As Source Using TIBCO Scribe Online

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Article ID: KB0078633

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Updated On:

Products Versions
TIBCO Cloud Integration - Connect ( Scribe ) -

Description

If you try to connect to an Excel file using an Excel 32 bit driver and the TIBCO Scribe® Online Agent is installed on a 64bit OS, you receive the following error.

Error: Unable to retrieve metadata, Error: [HYCOO][Microsoft] [ODBC Excel Driver]Optional feature not implemented

Issue/Introduction

Error trying to connect to an Excel file using an Excel 32 bit driver while the TIBCO Scribe Online Agent is installed on a 64bit OS

Resolution

You can resolve this issue one of two ways:
  • Convert the excel file to a CSV file and use the Text as a Source Connector to access the file.
  • Use a 32 bit Excel driver on a 32 bit OS or use a 64 bit Excel driver on a 64 bit OS.