Could not load file or assembly 'ssoDotNet.dll' or one of its dependencies

Could not load file or assembly 'ssoDotNet.dll' or one of its dependencies

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Article ID: KB0070844

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Updated On:

Products Versions
TIBCO iProcess Workspace (Browser) 11.9.0

Description

After installing iProcess Workspace (browser) v11.9.0 on IIS, the ActionProcessor URL throws the following error -  

FileNotFoundException: Could not load file or assembly 'ssoDotNet.dll' or one of its dependencies. The specified module could not be found. 

Cause: 
The installer does not copy all the necessary libraries. A defect (internal id - IPWB-503) has been logged to fix this issue in a future release. 

Issue/Introduction

This article documents a workaround for an issue after installing iProcess Workspace (browser) v11.9.0 on IIS. 

Environment

Web server: IIS

Resolution

Here are the steps to workaround this issue - 

1. Install TIBCO iProcess Server Objects (.NET) v11.9.0 into a temporary directory. 

2. From the temporary location in step 1, copy the below files into C:\Windows\system32 directory - 

icudt64.dll
icuuc64.dll
libcrypto-1_1-x64.dll

3. Restart IIS