"Database consistency verification failed: Trying to connect to a too new database." error when upgrading Spotfire Server

"Database consistency verification failed: Trying to connect to a too new database." error when upgrading Spotfire Server

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Article ID: KB0079198

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Updated On:

Products Versions
Spotfire Server 7.5 and above

Description

The Spotfire Server upgrade from 7.6 to 7.11 might show the error as below.
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Database consistency verification failed: Trying to connect to a too new database.
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Refer to the attached screenshot with the error message.

The upgrade log will have an error as below.
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The database schema version xxx doesn't match with required xxx
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Issue/Introduction

Database consistency verification failed, while trying to upgrade

Environment

All supported environments

Resolution

This issue can be seen if the current Spotfire Server is not on the latest hotfix. Make sure to apply the latest hotfix on the current version of Spotfire, before upgrading it to a newer version.

You can download the latest hotfixes from TIBCO Support portal https://support.tibco.com

Note: It is highly recommended to apply the latest hotfix on the current version before upgrading to any newer version.