Dynamics CRM Adapter Deserializing Error

Dynamics CRM Adapter Deserializing Error

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Article ID: KB0078505

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Updated On:

Products Versions
TIBCO Scribe Insight 7.9.1

Description

Your CRM metadata may be corrupt, if you have not made any changes to your TIBCO Scribe® Insight DTS or CRM Connection, and you receive the following error:
Error: There was an error deserializing the object of type System.Collections.ConcurrentDictionary


kA2320000004GjKCAU_en_US_1_0
 

Resolution

  1. In SQL Server under Databases, select the SCRIBEINTERNAL database.
  2. Run the SQL scripts below against the Scribe Internal Database to review and delete the connection entries for your Dynamics CRM connection from the SCRIBE.ADAPTERMETADATA table:
Select * From SCRIBE.ADAPTERMETADATA
 
 This shows you the the contents of the table before deleting any records. Next run the script below:
 
Delete From SCRIBE.ADAPTERMETADATA
Where NAME IN ('DynamicsCrm 2011 Adapter','Adapter for Dynamics CRM') and IDENTIFIER<>'DEFAULT';
 
Note: The Connection name in the example above must be modified to match the name of your Dynamics CRM connection as it is shown in the SCRIBE.ADAPTERMETADATA table.
  1. Open the TIBCO Scribe® Insight Workbench.
  2. Open the DTS.
  3. Re-connect again to Dynamics CRM using the same credentials.
  4. Run the DTS again.

Issue/Introduction

Your CRM metadata may be corrupt, if you have not made any changes to your TIBCO Scribe® Insight DTS or CRM Connection, and you receive an error.

Additional Information

For additional information, see the following in the TIBCO Scribe® Insight Help: Adding A Connection
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