Enabling Additional Tracing for CData NetSuite Connector

Enabling Additional Tracing for CData NetSuite Connector

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Article ID: KB0076081

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Updated On:

Products Versions
TIBCO Cloud Integration - Connect ( Scribe ) -

Description

When using the CData NetSuite Connector in TIBCO Scribe Online, CData by default includes another log file located in the default Agent log folder. This file is generally named "Scribe.Connector.CData.NetSuite.NetSuiteConnector-xxxx.log"

By default this log file has the verbosity set to "1", but in some instances having more detailed logs can assist in troubleshooting.

Issue/Introduction

How to enable additional logging for the CData NetSuite connector in TIBCO Scribe Online

Resolution

The verbosity level determines the amount of detail that the provider reports to the Logfile. Verbosity levels from 1 to 5 are supported. These are described below:

1. Setting Verbosity to 1 will log the query, the number of rows returned by it, the start of execution and the time taken, and any errors.
2. Setting Verbosity to 2 will log everything included in Verbosity 1, cache queries, and additional information about the request, if applicable, such as HTTP headers.
3. Setting Verbosity to 3 will additionally log the body of the request and the response.
4. Setting Verbosity to 4 will additionally log transport-level communication with the data source. This includes SSL negotiation.
5. Setting Verbosity to 5 will additionally log communication with the data source and additional details that may be helpful in troubleshooting problems. This includes interface commands.

The Verbosity should not be set to greater than 1 for normal operation. Substantial amounts of data can be logged at higher verbosities, which can delay execution times.

In order to set the verbosity of the log file use the "additional parameters" section in the connection settings in TIBCO Scribe Online, like the example below.

Once the Verbosity is set in the connection settings, the agent or metadata does not need to be reset/restarted. Once the connection has been tested and saved the new verbosity level will take affect.


additional parameters