Enabling TLS 1.0 when Installing a new TIBCO Scribe® Insight Internal Database

Enabling TLS 1.0 when Installing a new TIBCO Scribe® Insight Internal Database

book

Article ID: KB0074628

calendar_today

Updated On:

Products Versions
TIBCO Scribe Insight All

Description

Installing a new TIBCO Scribe Insight Internal Database on a separate database server requires TLS 1.0 to be enabled on both the TIBCO Scribe Application Server and the database server where the Internal Database will be located. This is because the wizard that creates the database uses the "SQL Driver," Which does not support TLS 1.2.

Follow the steps provided to enable TLS 1.0 on both the TIBCO Scribe Application Server and the database server.

After you successfully create the TIBCO Scribe Insight Internal Database and would like to disable TLS 1.0 and use TLS 1.2. Follow the steps outlined, starting on Page 111 (Appendix A) of the TIBCO Scribe Insight 7.9.5 Installation Guide.

TIBCO Scribe® Insight Installation Guide V7.9.5
https://support.tibco.com/s/article/Scribe-Insight-Installation-Guide

Resolution

**Before making any modifications to the Registry in any computer, it is strongly recommended to backup the current Registry settings. TIBCO Support cannot be held responsible for mistakes that you make editing the Registry.**

1. In the Registry navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols

2. Here, you will see a folder for TLS 1.0. If you do not see a TLS 1.0 directory, please talk with your Network Admin to get this added.

3. Expanding the TLS 1.0 directory, you will see "Client" and "Server." Both of these will need to be adjusted to enable TLS 1.0.

4. Selecting the "Client" folder first, three options appear (Default), DisabledByDefault, and Enabled.

5. The first option that needs to be updated to enable TLS 1.0 is the "Enabled" option by right-clicking and selecting "Modify." You are then prompted with a pop-up window labeled "Edit DWORD." Here you will set the Hexadecimal value for "On," which is eight-letter f's (ffffffff) and click "OK." You will then see that the Enabled option under the Data column has the values 0xffffffff(4294967295), which indicates that it is "On."

6. Next, right-click on the "DisabledByDefault" option and select "Modify." The same "Edit DWORD" pop-up window opens. Enter a zero (0) here and click "OK." You will then see that the DisabledByDefault option under the Data column has the values 0x00000000 (0), which indicates the "DisabledByDefault" is "Off" or not enabled.

7. Complete steps 4-6 for the "Server" option. 

8. Once all steps are completed for both the "Client" and "Server" options, restart the computer so the new Registry settings can take effect.

*The above steps will need to be completed on both the TIBCO Scribe Insight Application Server and the database server where the TIBCO Scribe Internal Database will be created.*
 

User-added image

User-added image
 

Issue/Introduction

How to enable TLS 1.0 in order to create a new TIBCO Scribe Insight internal database.