Enterprise Server's (WebStatistica's) new user interface throws "undefined undefined" error:

This was a identified as an issue with the new ( Version 13.1+ interface of webstatistica) UI for webstatistica where the real error would not propagate to the new UI

Workaround-1:

Switch to the old interface by replacing "/# login" in the URL with "default.html" to see the actual error.

The actual error could be Invalid username/password or failed to receive a response from Webstatistica server. Correct the actual error.

Workaround-2:

This issue has been fixed for version 13.3. Upgrade your installation to the latest. The latest version of Statistica can be downloaded here.
Workaround-3:

For Version 13.2 , you could request hot-fix : V132HFS13 to propagate the actual error to the new UI. Please contact TIBCO Statistica support if you need this hotfix.

To apply the hot-fix,

1. Download the attached V132HFS13.zip .

2. Copy the file to the Enterprise server and extract the contents of the zip file.

3. Stop the Webstatistica service( From Control Panel | Administrative Tools | Services | find service named Webstatistica service) . Rename [Install drive:]\WebStatisticaPub\wwwroot\controllers\ Control.js as control.bak

4. Copy the control.js file from extracted folder to the location [Install drive:]\WebStatisticaPub\wwwroot\controllers\

5. Start the webstatistica service.