How to resolve "Error 1923 Service MASMonitorService could not be installed" while installing Statistica on MAS/Application Server?

How to resolve "Error 1923 Service MASMonitorService could not be installed" while installing Statistica on MAS/Application Server?

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Article ID: KB0076910

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Updated On:

Products Versions
Spotfire Statistica 13.1 and higher

Description

This article details resolution for the error seen during the installation of Statistica "Error 192 Service MASMonitorService could not be installed while installing Statistica on MAS/Application Server"

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Resolution

Error 1923 is usually encountered when installing Statistca on a server that already had a Statistica installation. The resolution to this is to reboot the server after the uninstall of Statistica and then try the installation. As always, it is recommended to right click on Setup.exe and choose "Run as administrator" . To simply summarize - Uninstall, Reboot, Reinstall.

Issue/Introduction

This article details resolution for the error seen during the installation of Statistica "Error 192 Service MASMonitorService could not be installed" on MAS/Application Server