Error Code: 5 during a Statistica (DBR) install
Article ID: KB0079727
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 12.0 and Higher |
Description
When installing Statistica and error displays as 'Error Code: 5' and the installation will not complete.
Cause: One known cause of this error is using an email with the incorrect domain that has been specified to be accepted by the registration server. This is only for DBR (domain-based registration) installs.
Cause: One known cause of this error is using an email with the incorrect domain that has been specified to be accepted by the registration server. This is only for DBR (domain-based registration) installs.
Issue/Introduction
Know causes and solution to "Error Code: 5" when installing Statistica.
Environment
Windows operating system only.
Resolution
1. Check the accepted email domains in the fulfillment email (the order information).
2. Use only emails with domains stated in the order.
If the resolution above does not resolve the issue, create a support case on the TIBCO Support Portal.
2. Use only emails with domains stated in the order.
If the resolution above does not resolve the issue, create a support case on the TIBCO Support Portal.
Feedback
Yes
No
Powered by
