Error "Object doesn't support property or method 'startsWith'" in Internet Explorer when using Spotfire version 7.12

Error "Object doesn't support property or method 'startsWith'" in Internet Explorer when using Spotfire version 7.12

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Article ID: KB0081173

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Updated On:

Products Versions
Spotfire Web Player 7.12
Spotfire Business Author 7.12

Description

When opening or using Spotfire analysis files in Internet Explorer, you might be getting the following error message:

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Interpretation error during update.
Type: TypeError
Message: Object doesn't support property or method 'startsWith'
Stacktrace: TypeError: Object doesn't support property or method 'startsWith'
...
...
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Issue/Introduction

Error "Object doesn't support property or method 'startsWith'" in Internet Explorer when using Spotfire version 7.12

Environment

Spotfire Web Player / Business Author / Consumer version 7.12 in Internet Explorer

Resolution

Defect related to handing of background images in text areas.

Fixed in hotfix TS_7.12.0.61 HF-002 for TIBCO Spotfire 7.12.x, and fixed in version 7.13 and later.

More details and link for downloading hotfix available here: https://community.tibco.com/wiki/list-hotfixes-tibco-spotfire-clients-analyst-web-player-consumerbusiness-author-and-automation

Additional Information

TS-55386 - Fixed issue with background images in text areas on Internet Explorer