Error 'Password set failed! 0x00000035' is returned while creating a keytab file for kerberos authentication on Spotfire Server
Article ID: KB0070011
Updated On:
| Products | Versions |
|---|---|
| Spotfire Server | All |
Description
You may see the following error while creating a keytab file using ktpass command for kerberos on the Spotfire Server
Command: ktpass /princ HTTP/fqhostname@DOMAIN.COM /ptype krb5_nt_principal /crypto all /mapuser DOMAIN\serviceaccount /out spotfire.keytab -kvno 0 /pass password
Output:
Targeting domain controller: domaincontroller.Domain.com
Successfully mapped HTTP/fqhostname to serviceaccount
Password set failed! 0x00000035
The above error is seen if the service account's password does not meet the domain's password policy.
Command: ktpass /princ HTTP/fqhostname@DOMAIN.COM /ptype krb5_nt_principal /crypto all /mapuser DOMAIN\serviceaccount /out spotfire.keytab -kvno 0 /pass password
Output:
Targeting domain controller: domaincontroller.Domain.com
Successfully mapped HTTP/fqhostname to serviceaccount
Password set failed! 0x00000035
The above error is seen if the service account's password does not meet the domain's password policy.
Issue/Introduction
The error 'Password set failed! 0x00000035' is caused when the service account's password does not meet the domain's password policy.
Resolution
To resolve this, reset the account's password by following the current domain's password policy and re-run the ktpass command.
Additional Information
Doc: Creating a keytab file for the Kerberos service account
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