Error "Server reported an error with HTTP Status code 500" observed in an Statistica Document Management System(SDMS) enabled environment

Error "Server reported an error with HTTP Status code 500" observed in an Statistica Document Management System(SDMS) enabled environment

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Article ID: KB0078696

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Updated On:

Products Versions
Spotfire Statistica 13.0 and higher

Description

How to resolve the error "Server reported an error with HTTP Status code 500" observed in an SDMS enabled environment. The Http response has the description <HTML> <H1> SDMS Error </H1> Description : Permission Denied <br> Code:0x80040504 </HTML> ?

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Issue/Introduction

Error "Server reported an error with HTTP Status code 500" observed in an SDMS enabled environment. The Http response has the description

SDMS Error

Description : Permission Denied
Code:0x80040504

Resolution

1. Login to SDMS Administration tool as a user with System Administrator privileges in SDMS

2. Click on Groups >> Document Administrators and click "Add" and select the user seeing the error.

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The user should no longer see the above mentioned error in Statistica.