Error "The remote session was disconnected because there are no terminal licenses servers available to provide a license" when logging onto Statistica Client

Error "The remote session was disconnected because there are no terminal licenses servers available to provide a license" when logging onto Statistica Client

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Article ID: KB0074267

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Updated On:

Products Versions
Spotfire Statistica 13.1 and higher

Description

Users getting the following error when trying to log into Statistica through the Citrix client. Error: "The remote session was disconnected because there are no Terminal Server License Servers available to provide a license. Please contact the server administrator."


 

Resolution

This is a citrix issue. Its advised to contact the Citrix team regarding the settings on the Citrix server.

Refer to Citrix KB on this error.

Issue/Introduction

Citrix Error: The remote session was disconnected because there are no terminal licenses servers available to provide a license