Error "You have not been granted access to this published application" via Citrix

Error "You have not been granted access to this published application" via Citrix

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Article ID: KB0080452

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Updated On:

Products Versions
Spotfire Statistica 13.1 and higher

Description

When trying access Statistica through Citrix, some users that have proper user access, will get an error "You have not been granted access to this published application".
 

Environment

Windows

Resolution

This is a Citrix access permission error, related to the user's Citrix configuration rather than Statistica.
The user needs to reach out to the Citrix App team . Please see the Citrix knowledge article here.

Issue/Introduction

Error "You have not been granted access to this published application" via Citrix