Error in starting administrator ORA-28040: No matching authentication protocol

Error in starting administrator ORA-28040: No matching authentication protocol

book

Article ID: KB0083986

calendar_today

Updated On:

Products Versions
TIBCO Administrator 5.10

Description

When trying to connect to Oracle 12c, the following error is reported. 
=======================
fail with the ORA-28040: No matching authentication protocol error
=======================

First check KB article : 000030540 regarding the error message above.
After changing the database driver location in domainutility.tra, we were able to create the domain. 

When trying to start the domain, the following error is reported. 
=================================
com.tibco.runtime.pool.ServerNotAvailableException: Server not available at address jdbc:oracle:thin:@<host>:<port>/<S_ID + databse_username>
============================
fail with the ORA-28040: No matching authentication protocol error

Issue/Introduction

Administrator is unable to connect to Oracle 12c.

Environment

Windows, Oracle RAC 12c, TRA 5.10, Admin 5.10

Resolution

First check KB article : 000030540, There is a bug report from Oracle for Oracle RAC 12c.
 
If the above suggestion does not help to resolve the issue, check the following. 

 - The currently used database driver file ojdbc7.jar is not compatible with Oracle RAC 12c. 
 - Replace this with the new ojdbc7.jar file which is compatible with Oracle RAC 12c . Then restart the admin service.