Error while connecting to TIBCO iProcess Engine via BW
Article ID: KB0083196
Updated On:
| Products | Versions |
|---|---|
| TIBCO iProcess Engine (SQL) | 11.5.0 |
| TIBCO iProcess Technology Plug-ins | 11.5.0 |
Description
Error while connecting to iProcess Engine via BW. Running a test in the Designer generated the following error.
BW-IPROCESS-000053 Connection Test Failed. Unable to establish connection to the iProcess Objects Server. Exception [java.lang.UnsatisfiedLinkError] occurred
java.lang.UnsatisfiedLinkError: no icudt36 in java.library.path
Environment
TIBCO iProcess Engine (Windows / SQL Server) 11.5.0
TIBCO iProcess Technology Plug-ins 11.5.0
TIBCO ActiveMatrix BusinessWorks 64-bit
Resolution
The BusinessWorks iProcess Plug-in (installed in BusinessWorks) uses the iProcess Server Objects (iPSO) to connect to the iProcess Objects Server. The iPSO API is installed under TIBCO_HOME\bw\plugins
On a Windows platform the library / dll files are installed in TIBCO_HOME\bw\plugins\bin
The installer provides the following 32-bit library files under TIBCO_HOME\bw\plugins\bin
icudt36.dll
icuuc36.dll
ssoJNI.dll
This is a 64-bit BusinessWorks platform.
The resolution is two fold:
1). Update the 32-bit iPSO library /dll files under TIBCO_HOME\bw\plugins\bin with 64-bit versions.
The version of the iPSO library files depends on the version of the iProcess Technology Plug-in installed.
The iProcess Technology Plugin 11.5.0 uses iPSO 11.4.1 .
2). Update the designer.tra and bwengine.tra file to include %BW_PLUGINS_HOME%/bin
This was performed by running the by the iProcess Technology Plug-in 11.5.0 HF 05 installer.
The hot fix only updates the tra files with the correct reference. The hot fix does not replace any files.
On a Windows platform the library / dll files are installed in TIBCO_HOME\bw\plugins\bin
The installer provides the following 32-bit library files under TIBCO_HOME\bw\plugins\bin
icudt36.dll
icuuc36.dll
ssoJNI.dll
This is a 64-bit BusinessWorks platform.
The resolution is two fold:
1). Update the 32-bit iPSO library /dll files under TIBCO_HOME\bw\plugins\bin with 64-bit versions.
The version of the iPSO library files depends on the version of the iProcess Technology Plug-in installed.
The iProcess Technology Plugin 11.5.0 uses iPSO 11.4.1 .
2). Update the designer.tra and bwengine.tra file to include %BW_PLUGINS_HOME%/bin
This was performed by running the by the iProcess Technology Plug-in 11.5.0 HF 05 installer.
The hot fix only updates the tra files with the correct reference. The hot fix does not replace any files.
Issue/Introduction
Error while connecting to TIBCO iProcess Engine via BW
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