Export Visualization image does not work on Web Player Client.
Article ID: KB0075349
Updated On:
| Products | Versions |
|---|---|
| Spotfire Web Player | ALL Versions |
Description
Export Visualization image does not work on Web Player Client.
Symptoms:
When the user selects to Export the Visualization from the Web Player, i.e., from Webplayer Tools>>Export>> Visualization Image. No action is taken and no error or warning is returned. But Export to PDF and Power Point does work.
This is caused due to a Pop-Up blocker enabled and the Warning in the settings is also disabled. Refer to the attachment (Filename: pop_upblocker.png).
Resolution
Add a rule to enable the Pop-Up blocker for the Web player.
Issue/Introduction
Export Visualization image does not work on Web Player Client.
Feedback
Yes
No
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