Fail to uninstall the TIBCO ActiveMatrix Adapter Framework 1.3.x after installing version 1.4.0

Fail to uninstall the TIBCO ActiveMatrix Adapter Framework 1.3.x after installing version 1.4.0

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Article ID: KB0081320

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Updated On:

Products Versions
TIBCO ActiveMatrix Adapter Framework 1.4.0

Description

According to the installation document of the TIBCO ActiveMatrix Adapter Framework 1.4.0, it is necessary to uninstall any earlier version of ActiveMatrix Adapter Framework before installing a new version. If the TIBCO ActiveMatrix Adapter Framework 1.4.0 is already installed without uninstalling the previous versions (for instance 1.3.x), the uninstall of the previous versions might failed.

Issue/Introduction

Fail to uninstall the TIBCO ActiveMatrix Adapter Framework 1.3.x after installing version 1.4.0

Environment

Product: Product: TIBCO ActiveMatrix Adapter Framework Version: 1.4.0 OS: All Supported Operating Systems

Resolution

1 Uninstall all the installed TIBCO ActiveMatrix Adapter Framework. If there are any errors during the uninstall, please ignore them.
2 After the uninstall, please manually delete the folder <TIBCO_HOME>/afx and the folders under the path <TIBCO_HOME>/bw/palettes/aepalette/.
3 Reinstall TIBCO ActiveMatrix Adapter Framework 1.4.0