Failed to create ScribeQueueMgr Object

Failed to create ScribeQueueMgr Object

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Article ID: KB0078636

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Updated On:

Products Versions
TIBCO Scribe Insight -

Description

After installing TIBCO Scribe® Insight, either on a new installation or a clean installation for an upgrade, you may see an error message when attempting to configure the TIBCO Scribe®  Console:

                   Error setting data. Failed to create ScribeQueueMgr Object on (server name)

This Error occurs due to a permissions issue with the Log On  User set to run the TIBCO Scribe®  Services.

Resolution

  • Verify the Log On User set to run the 5 TIBCO Scribe® services is a member of the Local Administrators Group, and a member of the Scribe Console Users Group. 
  • Verify the user is selected to be the db_owner of the SCRIBEINTERNAL database in SQL.
  • Once changes have been made, if you are logged into the server as this user, log off and back into the server for the group policy to be updated.
  • Restart the 5 TIBCO Scribe® Services:
Scribe AdminServer
Scribe BridgeServer
Scribe EventManager
Scribe MessageServer
Scribe MonitorServer

Issue/Introduction

During a new installation of Scribe or a clean install, a customer receives message "Error setting data. Failed to create ScribeQueueMgr Object on (server name)" This is due to the service user not having the appropriate permissions

Attachments

Failed to create ScribeQueueMgr Object get_app
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