"Get Values" button is disabled on the second/subsequent Spotfire Information Link prompts
Article ID: KB0070953
Updated On:
| Products | Versions |
|---|---|
| Spotfire Analyst | 11.4 and higher |
Description
"Get Values" will only be available when tables with data are available prior to executing the Information Link.
When you open an analysis in an "empty" Analyst client, the analysis is in an "opening" state and no tables are available to get any values from.
When you open an analysis in an "empty" Analyst client, the analysis is in an "opening" state and no tables are available to get any values from.
Issue/Introduction
When using prompts in Information Links, the "Get Values" option is disabled on the second/subsequent Information Link prompts in Spotfire.
Environment
All
Resolution
This issue did not exist in versions before 11.4, due to the default behavior of serial data loading where the "Get Values" button is enabled on the second prompt to select values as the first table is already loaded.
Starting from version 11.4, this is a desired behavior for parallel loading (introduced in that version) due to which when we are in the second prompt dialog for the second table, the first table has not been loaded yet. Hence, the "Get Values" button is disabled.
To overcome this in versions 11.4 and later, it is required to disable the parallel loading as described in the following Knowledge base article:
https://support.tibco.com/s/article/How-to-turn-off-parallel-data-loading-in-TIBCO-Spotfire
Starting from version 11.4, this is a desired behavior for parallel loading (introduced in that version) due to which when we are in the second prompt dialog for the second table, the first table has not been loaded yet. Hence, the "Get Values" button is disabled.
To overcome this in versions 11.4 and later, it is required to disable the parallel loading as described in the following Knowledge base article:
https://support.tibco.com/s/article/How-to-turn-off-parallel-data-loading-in-TIBCO-Spotfire
Additional Information
KB: How to turn off parallel data loading
Information about the Get Values option in the Information Link prompt dialog,
Information about the Get Values option in the Information Link prompt dialog,
- https://docs.tibco.com/pub/sfire-analyst/latest/doc/html/en-US/TIB_sfire-analyst_UsersGuide/id/id_using_prompts.htm
- https://docs.tibco.com/pub/sfire-analyst/latest/doc/html/en-US/TIB_sfire-analyst_UsersGuide/id/id_details_on_open_information_link.htm
- https://docs.tibco.com/pub/sfire-analyst/latest/doc/html/en-US/TIB_sfire-analyst_UsersGuide/id/id_details_on_column_values.htm
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