Getting "HTTP ERROR 400" while accessing events.cloud.tibco.com

Getting "HTTP ERROR 400" while accessing events.cloud.tibco.com

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Article ID: KB0079538

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Updated On:

Products Versions
TIBCO Cloud Events 1.0.0

Description

In regular Chrome Window, after login to cloud and selecting CloudEvents, user encounters "HTTP ERROR 400" page.
 This page isn't working If the problem continues, contact the site owner. HTTP ERROR 400

User-added image

Issue/Introduction

In regular Chrome Window, after login to cloud and selecting CloudEvents, user encounters "HTTP ERROR 400" page

Environment

All Supported environments

Resolution

There 2 options to resolve the issue:

1. Deleting cookies from tibco.com should fix the issue. Steps:
- Click "Chrome" menu on browser toolbar > Preferences which opens chrome://settings page
- Click "Advanced" show advance settings
- Click "Content settings" in "Privacy and security" section
- Click "Cookies" > See all cookies and site data
- Type "cloud.tibco.com" in search, and then click "Remove All Shown" 

After performing the above steps, login to your organization and launch Events Cloud.

2. Use a new incognito window to access and login tibco cloud. Steps to open a new incognito window:
- Click "File" menu on browser toolbar
- Select "New Incognito Window"