"HTTP Error 500.21 - Internal Server Error" when accessing Statistica Web Data Entry

"HTTP Error 500.21 - Internal Server Error" when accessing Statistica Web Data Entry

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Article ID: KB0074070

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Updated On:

Products Versions
Spotfire Statistica 12.0 and above.

Description

When attempting to access the web data entry using http://servername/dataentry/, the following error appears:

HTTP Error 500.21



Cause: ASP.NET was not properly installed.

Issue/Introduction

Error, "HTTP Error 500.21 - Internal Server Error" when accessing web data entry

Environment

Windows operating systems only.

Resolution

For 64 bit machines, issue the following commands from an elevated or administrator command prompt:

1. %windir%\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -i

2. iisreset

 

For 32 bit machines,  issue the following commands from an elevated or administrator command prompt:

1.   %windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe –i

2. iisreset

 

Additional Information

https://www.teamdotnetnuke.com/index.php?/Knowledgebase/Article/View/236/18/how-to-fix-pagehandlerfactory-integrated-bad-module-managedpipelinehandler-in-iis7
https://msdn.microsoft.com/en-us/library/k6h9cz8h.aspx