"HTTP Error 500.21 - Internal Server Error" when accessing Statistica Web Data Entry
                    
                
                
                    
                        book
                        
Article ID: KB0074070
                        
                    
                    
                        calendar_today
                        
Updated On: 
                    
                 
                
                
                
                    
                
                    
                        
                            
                                
                                    
                                
                                
                                
                                    
                                        | Spotfire Statistica | 12.0 and above. | 
                                
                            
                         
                        
                        
                     
                    
                    
                    
                        
                            
Description
                        
                        
                            When attempting to access the web data entry using http://servername/dataentry/, the following error appears:

Cause: ASP.NET was not properly installed.
                        
 
                     
                    
                    
                        
                            
                                
Environment
                            
                            
                                Windows operating systems only.
                            
                         
                        
                    
                    
                        
                            
                                
Resolution
                            
                            
                                For 64 bit machines, issue the following commands from an elevated or administrator command prompt:
1. %windir%\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -i
2. iisreset
 
For 32 bit machines,  issue the following commands from an elevated or administrator command prompt:
1.   %windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe –i
2. iisreset
 
                             
                         
                        
                    
                        
                            
                                
Issue/Introduction
                            
                            
                                Error, "HTTP Error 500.21 - Internal Server Error" when accessing web data entry
                            
                         
                        
                    
                        
                            
                                
Additional Information
                            
                            
                                https://www.teamdotnetnuke.com/index.php?/Knowledgebase/Article/View/236/18/how-to-fix-pagehandlerfactory-integrated-bad-module-managedpipelinehandler-in-iis7
https://msdn.microsoft.com/en-us/library/k6h9cz8h.aspx
                            
                         
                        
                    
                    
                
                    
                        
                            Was this article helpful?
                        
                        
                            
                                thumb_up
                                Yes
                            
                            
                                thumb_down
                                No