How to change the Organization Owner in TIBCO Cloud
Article ID: KB0077876
Updated On:
| Products | Versions |
|---|---|
| TIBCO Cloud | N/A |
Description
This article will help address following questions:
- How to change the Organization Owner in TIBCO Cloud?.
- How to delegate Organization Ownership in TIBCO Cloud?.
- How to add additional owners to an Organization in TIBCO Cloud?.
- My Organization Owner is no more with the company, how can we transfer the ownership to new Organization Owner in TIBCO Cloud?.
Environment
TIBCO Cloud
Resolution
- Resolution for Question 1,2 and 3 :
The customer can self-serve by following instructions in TIBCO Cloud Docs -->Organization -->Your Account -->Managing Your Organization
https://account.cloud.tibco.com/cloud/docs/accounts/account-info/manage_org.html
https://account.cloud.tibco.com/cloud/docs/accounts/account-info/manage_org.html
Step to follow:
- Inviting Organization Owners
You can invite other users to become owners in your organization.
Procedure
- Navigate to the Settings tab.
- In the Organization > Organization owners section, click + Add owner.
- In the Invite new owner to your organization dialog box, enter the name or email address of the user you want to invite as an organization owner in your organization.
- Click Continue.
- New User will receive invitation email from TIBCO Cloud.
There is a default limit set (20) for the number of users you can invite to become owners of your organization. To modify this limit, contact the TIBCO Support team by opening a new Case.
- Resolution for Question 4:
TIBCO Cloud Ops team will have to perform the change. Please contact support team by opening a new Case and provide following details to get quick resolution.
- New Organization User Email Address.
- Business Approval of the change, either attach your senior management email to the case or ask TIBCO Account Manager to send an email.
Issue/Introduction
How to change the Organization Owner in TIBCO Cloud
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