How to check/ verify whether hotfix is properly installed or not

How to check/ verify whether hotfix is properly installed or not

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Article ID: KB0082883

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Updated On:

Products Versions
TIBCO Hawk -
TIBCO Runtime Agent (TRA) -
TIBCO Enterprise Administrator (TEA) -

Description

Generally user install latest hotfix to address defect/limitations of product. Sometimes hotfix does not gets applied properly even though installation went fine. There are many reasons for this such as user permission, use of not root user, use of different bit installer etc.

Issue/Introduction

Verify hotfix installation

Environment

ALL

Resolution

Below are the list of possible ways with which you can verify whether hotfix is properly installed or not.

1.)  There are certain number of  files such as jar, war, txt, dll and some files under location {TIBCO_HOME}/tibcojre64/* are gets affected like change in file size, date.  

You can get the list of affected files in readme.txt file of respective product.
For Ex: TIB_hawk_5.2.0_HF-004_readme.txt

2.) When you install  product in <TIBCO_HOME> , products information XML file gets created at location <TIBCO_HOME>\_installInfo.

For Ex:

TIBCOAdmin_5.10.0_prodInfo

Whenever you install hotfix for particular product, new prodInfo xml file gets created  with hotfix version  as suffix to prodInfo file.

For Ex:
TIBCOAdmin_5.10.0.1_prodInfo.xml [Admin 5.10 HF1 installed]
hawk_5.2.0.004_prodInfo.xml [Hawk 5.2 HF 4 installed]


3.) You will get entry like below as first line  in  respective log files

For Hawk
-------------

******************************************************************************
    TIBCO Hawk Agent Version: 5.2.0.V32-HF-004 Build Date: September 21 2016
******************************************************************************

For TEA
-----------
 017-12-12 17:21:43,007 INFO  lifecycle  [  ] TIBCO Enterprise Administrator v2.2.0-HF10 (pid: 3020)

For Administrator
---------------------

Click on About tab in Admin GUI at right top corner. You will get version details of all product. When you install Admin hotfix version gets updated.

Before hotfix install :-
TIBCO Administrator:   5.10.0_V19

After hotfix install :-
TIBCO Administrator:   5.10.0_V20

Check attached two screenshot Before_Hotfix.png and After_Hotfix.png for your reference.

4.) When you install hotfix for any product check location <TIBCO_HOME>\release_notes, You will get readme.txt file for respective product with hotfix details

For Ex:-

TIB_TIBCOAdmin_5.10.0_readme.txt
TIB_TIBCOAdmin_5.10.0_HF-001_readme.txt [Hotfix installed]


5.) Check latest installation logs under location $User\User Name \.TIBCO\install_<date>

Check file tibco_universal_installer.<username>_install.log and see hotfix related entry into it.


6.) Check tibco_productinfo_afterinstall.txt file under location $User\User Name \.TIBCO\install_<date>\productinfo

You will get entry for respective product and hotfix like below :-

-----------------------------------------------------------
TIBCO HOME Name:<home_name>
TIBCO HOME Path:<path>
      products:
name:TIBCO Enterprise Administrator 2.2.0
         id:tea
               features:
                  TIBCO Enterprise Administrator
                  library
         name:TIBCO Enterprise Administrator 2.2.0 Hotfix 10
         id:tea
               features:
                  server
                  emsagent
         name:TIBCO Administrator 5.10.0 Hotfix 1
         id:TIBCOAdmin
               features:
                  Repository
         name:TIBCO Administrator 5.10.0
         id:TIBCOAdmin
               features:
                  Repository
                  Documentation
 name:TIBCO Runtime Agent 5.10.0 Hotfix 5
         id:TRA
               features:
                  Runtime
         name:TIBCO Runtime Agent 5.10.0
         id:TRA
               features:
                  Runtime
                  Documentation

----------------------------------------------------
7.) In case of Hawk :

To verify hawk hotfix installation invoke method getReleseVersion() of Self Microagent you will get hotfix detail in Version Tab

Check attachment getReleseVersion.png for more information

Attachments

How to check/ verify whether hotfix is properly installed or not get_app
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