How to collect a Java Heap dump for a MFT-CC/IS process running as Windows service
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Article ID: KB0078885
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Updated On:
TIBCO Managed File Transfer Internet Server
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Description
If MFT-CC/IS running as windows service, jvisualvm is unable to access the java pid of the MFT-CC/IS process.
Instructions to take a heap dump when MFT CC/IS runs as a service:
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1) start the DOS cmd shell as administrator
2) cd <JAVA_HOME>/bin
3) execute command:
jmap -dump:file=file_name <pid>
Sample command : jmap -dump:file=C:/temp/mft-is-pid-10508.dump 10508
Where 10508 is the MFTIS or MFT-CC - PID (process id)
The dump will be written to:
C:/temp/mft-is-pid-10508.dump
Issue/Introduction
How to collect a Java Heap dump for a MFT-CC/IS process running as Windows service
Environment
All supported Windows environments
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