How to create exceptions in McAffee for Statistica files?

How to create exceptions in McAffee for Statistica files?

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Article ID: KB0080350

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Updated On:

Products Versions
Spotfire Statistica 13 to 13.4

Description

MCAffee can sometimes lock Statistica files in the process of scanning, making it unavailable for Statistica processes. It is considered a best practice to create exceptions for Statistica temp files. Note:These steps may differ based on the version of McAffee. This is only a general guideline.

Issue/Introduction

How to create exceptions in McAffee for Statistica files?

Resolution

1. Launch MCAffee Virus Scan console and double click on On-Access Scanner.

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2.  Click on Processes or Default Processes / Low Risk Processes and High Risk Processes depending on your options.

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3.  In the Exclusions tab, click on Exclusions.

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4.  Click on Add and select the Statistica temp file directory in the "By Name/location" section.  If deemed necessary, also add the Statistica Installation folder

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Alternatively/additionally, you may choose to make an exclusion by File type. Select File Type as STA (Statistica spreadsheet)

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5. Click OK four times to close all open dialogs.