How to deploy a hot-fix for Statistica?

How to deploy a hot-fix for Statistica?

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Article ID: KB0073409

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Updated On:

Products Versions
Spotfire Statistica 10.0 - 13.5

Description

Hot-fixes are usually provided to address a specific issue a user is seeing that has no working workaround and the impact of the issue is significant enough that the user cannot wait for the next release or has a scenario that prevents the user from upgrading to the latest release. 

This article is only a general guidelines and the files affected and the steps involved for a hot-fix could differ for specific hot-fixes.

Issue/Introduction

This article describes the usual procedure involved in deploying a hot-fix for Statistica.

Environment

Windows

Resolution

To deploy a hot-fix on the application server :
 1. Ensure that no users are using Statistica at the time the hot-fix is to be deployed. 
 2. Stop services such as WebStatistica, MASMonitorService that could be affected by the hot-fix (if applicable)
 3. Unzip the contents of the Hotfix.zip file provided.  
 4. Browse to the Statistica installation directory ( C:\Program Files\ [Statsoft\Dell\Tibco] Statistica [version] ) and rename the files in the content of the unzipped file with .bak extension . For example : if statist.exe is listed in the unzipped folder, in the installation directory rename statist.exe to statist.bak or statist.exe.bak

Note : The above step will be accurate if Control Panel | Folder Options | View tab | Hide extensions for known file types is unchecked. 

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5.  Copy the contents of the unzipped folder into the Statistica installation directory
6. Start any services stopped in Step 2.

To deploy hot-fix on a workstation (if applicable) : Follow the same guidelines listed above skipping Step 2 and Step 6.

DISCLAIMER : This instructions are generic. Specific hot-fix installation instructions should be take precedence when a hot-fix is provided.