How to empty the field or picklist values using Salesforce Update activity?
Article ID: KB0072090
Updated On:
| Products | Versions |
|---|---|
| TIBCO ActiveMatrix BusinessWorks Plug-in for Salesforce.com | 6.9.0 |
Description
The salesforce plugin will not make the respective field/picklist empty or null if the user tries to pass the value null as "" in Salesforce update activity.
Issue/Introduction
The salesforce plugin will not make the respective field/picklist empty or null if the user tries to pass the value null as "" in Salesforce update activity.
Environment
OS=All
Resolution
If the user wants a null value, Its better to set the field or picklist to null by adding it to fieldsToNull in SalesforceUpdateActivity input section rather than setting the field to "".
If the user wants to update it to empty then the user should be using " "(quotes with space)
Please note : fieldsToNull is an array element. If you want to set several fields to null use a loop around the element and add all field names there.
For more information about this, please refer below link:
https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_calls_concepts_core_data_objects.htm#i1421117
If the user wants to update it to empty then the user should be using " "(quotes with space)
Please note : fieldsToNull is an array element. If you want to set several fields to null use a loop around the element and add all field names there.
For more information about this, please refer below link:
https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_calls_concepts_core_data_objects.htm#i1421117
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