1. From TDV Studio (Studio -> Administration -> Configuration)
2. Using JRE.

• Set Studio > Administration > Configuration > Server > Communications > Generate SSL Diagnostics (On Server Restart) to True
• Restart TDV Server

• Copy <TDV_install_dir>/conf/script_env.sh.sample to script_env.sh
• Get the current JVM args from cs_monitor.out log, starting with –server and all the args that start with "-XX:". Create one line from them to add to the script_env.sh file, and then add the GC args to this line, like this:

 -server -XX:NewRatio=6 -XX:-UseGCOverheadLimit -XX:+HeapDumpOnOutOfMemoryError "-XX:HeapDumpPath=<<TDV Install Dir>>/logs" -XX:PermSize=64m -XX:MaxPermSize=256m -XX:-ReduceInitialCardMarks -XX:+ExplicitGCInvokesConcurrent -XX:+UseConcMarkSweepGC  -verbose:gc -XX:+PrintGCDetails -XX:+PrintGCDateStamps

• Uncomment (don't copy) the last 2 lines in script_env.sh and add the above line to the CIS_SERVER_VM_ARGS= line, like this 

 CIS_SERVER_VM_ARGS=-server -XX:NewRatio=6 -XX:-UseGCOverheadLimit -XX:+HeapDumpOnOutOfMemoryError "-XX:HeapDumpPath=<<TDV Install Dir>>/logs" -XX:PermSize=64m -XX:MaxPermSize=256m -XX:-ReduceInitialCardMarks -XX:+ExplicitGCInvokesConcurrent -XX:+UseConcMarkSweepGC -verbose:gc -XX:+PrintGCDetails -XX:+PrintGCDateStamps 

• Export CIS_SERVER_VM_ARGS 
• Add one of these args to the end of the args line. (These are the 2 settings you can add. Sometimes we need “all”, but it creates a lot of logging and really slows down TDV. The second option creates less logging and is usually sufficient) 

• -Djavax.net.debug=all
• -Djavax.net.debug=ssl,handshake,keymanager,trustmanager,sslctx

 CIS_SERVER_VM_ARGS=-server -XX:NewRatio=6 -XX:-UseGCOverheadLimit -XX:+HeapDumpOnOutOfMemoryError "-XX:HeapDumpPath=<<TDV Install Dir>>/logs" -XX:PermSize=64m -XX:MaxPermSize=256m -XX:-ReduceInitialCardMarks -XX:+ExplicitGCInvokesConcurrent -XX:+UseConcMarkSweepGC -verbose:gc -XX:+PrintGCDetails -XX:+PrintGCDateStamps -Djavax.net.debug=all

• Stop TDV using the command line  - <TDV_install_dir>/bin/composite.sh monitor stop
• Make sure the server is stopped (ps -ef | grep java) 
• Start the TDV instance - <TDV_install_dir>/bin/composite.sh monitor start
• Now look at the <TDV_install_dir>\logs\cs_server.out.<latest timestamp> file. You should see the newly added configuration (-Djavax.net.debug) in cs_server.log.  
• Now try to replicate the issue and capture the timestamps.