How to find out details about the Spotfire Server metadata database from a troubleshooting bundle
Article ID: KB0070199
Updated On:
| Products | Versions |
|---|---|
| Spotfire Server | 7.5 or higher |
Description
Is there a way to find out the Spotfire Server metadata database details from the Global Troubleshooting Bundle?
Environment
All
Resolution
Here are the steps that outlines the process of getting details about the Spotfire Server metadata database from a global troubleshooting bundle:
- Extract the contents of the Global Troubleshooting Bundle (zip archive).
- In the extracted content, extract the zip archives for any individual Spotfire Server, generally named tss-[name]-[GUID].zip.
- In the extracted content, open the diagnostics.xml file in a text editor.
- Search for "<name>server.default</name>"
- The server.default section would contain the JDBC URL from where we can acquire the database type, hostname/ip address along with port and the database / schema name.
Issue/Introduction
How to find out details about the Spotfire Server metadata database from a troubleshooting bundle
Additional Information
Creating a troubleshooting bundle, Spotfire Server and Environment - Installation and Administration guide
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