How to identify connectivity issue in sites for deployment manager
Article ID: KB0080137
Updated On:
| Products | Versions |
|---|---|
| TIBCO Data Virtualization | 7.0.6 and higher |
Description
The typical use of deployment manager utility is to migrate between dev machines to test machine or production machines.
While , adding sites in deployment manager , the following error might prompt.
" A system exception has occurred. Unable to connect to server/hostname:9403 "
The typical reason behind error ( Unable to connect ) is ,
the port on which its trying to make connection is blocked.
The most common reason is firewall.
While , adding sites in deployment manager , the following error might prompt.
" A system exception has occurred. Unable to connect to server/hostname:9403 "
The typical reason behind error ( Unable to connect ) is ,
the port on which its trying to make connection is blocked.
The most common reason is firewall.
Issue/Introduction
The article helps to identify if there is any connectivity issue which causes failure in connection between sites for deployment manager.
Environment
All operating system
Resolution
To confirm if connection exists on particular port , please use below steps.
=================
1) Open command line
2) Enter " telnet <IP Address of Targeted Server> <Port Number> "
Note: If telnet option is not available in windows go to " program and features " in control panel and select turn windows feature ON or OFF.
3) Blank screen signify a successful “telnet session”, means the connection is establish with the Port.
4) Should there be any form of blockage by security devices (eg. Firewall). You should see error messages.
( like connection failed, could not open connection to host).
We should then advise IT/platform Team to confirm if Firewall allow traffic to and from Port to make successful connection between sites for deployment manager.
=================
1) Open command line
2) Enter " telnet <IP Address of Targeted Server> <Port Number> "
Note: If telnet option is not available in windows go to " program and features " in control panel and select turn windows feature ON or OFF.
3) Blank screen signify a successful “telnet session”, means the connection is establish with the Port.
4) Should there be any form of blockage by security devices (eg. Firewall). You should see error messages.
( like connection failed, could not open connection to host).
We should then advise IT/platform Team to confirm if Firewall allow traffic to and from Port to make successful connection between sites for deployment manager.
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