How to reset password for user accounts when using Database authentication?

How to reset password for user accounts when using Database authentication?

book

Article ID: KB0079075

calendar_today

Updated On:

Products Versions
Spotfire Server All Supported Versions

Description

You can reset the Spotfire user password either via  AdministrationManager in Spotfire Analyst or from Users & Groups section in Spotfire Administrative console.

Refer the resolution section for the detailed information.

Issue/Introduction

How to reset password for user accounts when using Database authentication?

Environment

All Supported Environments.

Resolution

Using Spotfire Analyst Client:


1)Login to Spotfire Analyst with a Spotfire Administrator account.

2)Navigate to Tools->Administration Manager

3)In the 'Users' tab, search for the username. You can use 'wildcard' characters to extend the search.

4)After selecting the user you see a button "Change Password" .Click on it.

5)Enter the new password details and click OK.

User-added image


Using Spotfire Administration Console:

1)Access Spotfire Server url via browser and login with Spotfire Administrator account.

2)Navigate to Users & Group section and select "Users"  category in the drop down.

3)Search for the username. You can use 'wildcard' characters to extend the search.

4)Click on "EDIT" button on the extreme upper right corner and select "Change Password".

5)Enter the new password details and click on Save.

User-added image

Additional Information

Refer to the Documentation for additional information