How to resolve 500. StatusMsg from Transport is: SshMgr: Authentication methods have been exhausted: publickey [17]

How to resolve 500. StatusMsg from Transport is: SshMgr: Authentication methods have been exhausted: publickey [17]

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Article ID: KB0084373

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Updated On:

Products Versions
TIBCO BusinessConnect 6.X.X

Description

I am getting following error message while transacting with trading partner over SSHFTP
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500. StatusMsg from Transport is: SshMgr: Authentication methods have been exhausted: publickey [17]
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Environment

BC 6.x

Resolution

This error can happen if you are using sn incorrect ssh private key for BC. Please check that the Business agreement "Client Authentication Identity for SSHFTP" field is correctly set, and your trading partner's ssh server has the public key corresponding to your private key in their ".ssh/authorized_keys" file. You can use tge sample keys provided with BusinessConnect installation as a test.

Issue/Introduction

How to resolve 500. StatusMsg from Transport is: SshMgr: Authentication methods have been exhausted: publickey [17]

Additional Information

BusinessConnect Interior Server Trading Partner Administration Guide