How to resolve "Connection Reset" error while connecting to a Web Service URL using REST from TIBCO Data Virtualization?

How to resolve "Connection Reset" error while connecting to a Web Service URL using REST from TIBCO Data Virtualization?

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Article ID: KB0073135

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Updated On:

Products Versions
TIBCO Data Virtualization All Supported Versions

Description

While connecting to a web service URL using the REST data source adapter in TDV Studio, the below error message may be returned:

User Exception Occurred com.compositesw.common.UserException: An IO exception was encountered during invocation of Web service "" at endpoint "URL".[data-2915049]
Cause: Connection reset

Environment

All supported operating systems

Resolution

The below suggestions may help to address this the error message:

1. Test if the URL is accessible using the command line or browser from the machine where TDV server is installed. This error message may be returned if there is a firewall setting blocking the connection between the TDV server and the web service URL. 

2. If working on TDV versions 7.0.7 and earlier,  which is bundled with JRE versions earlier than version 1.8, upgrading the JRE version to 1.8 may help in resolving this issue.

Issue/Introduction

How to resolve "Connection Reset" error while connecting to a Web Service URL using REST from TIBCO Data Virtualization?