Products | Versions |
---|---|
TIBCO ActiveMatrix BusinessWorks Plug-in for SAP Solutions | 7.x |
-----------------
2018 May 21 12:24:41:183 GMT +0200 R3AdapterConfiguration Warn [Adapter] AER3-970276 Server Exception:
Gateway Host: xxxxxxxxxxx
Gateway Service: sapgw00
Program ID: xxxxxxxxxx
Error Message: Server startup failed at Mon May 21 12:24:41 CEST 2018.
This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 1 seconds.
Could not start server: Connect to SAP gateway failed
Connection parameters: PROGID=xxxxxx GWHOST=xxxxxxxxx GWSERV=sapgw00 TRACE=x
ERROR service '?' unknown
TIME Mon May 21 12:24:41 2018
RELEASE xxx
COMPONENT NI (network interface)
VERSION 40
RC -3
DETAIL NiErrSet
COUNTER 2
-----------------
This exception will occurs if port number and sap gateway service were not mapped on the machine where the TIBCO ActiveMatrix® Adapter for SAP application is running. In order to resolve this issue, follow the below given steps:
1. Open services file, this file present in the below location -
---------------------------------------
Windows OS - C:\Windows\System32\drivers\etc
Unix OS - /etc/services
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2. As per the above mentioned sample exception, gateway service is sapgw00. Add below one line to the services file to resolve this issue.
---------------------------------------
sapgw00 3300/tcp
---------------------------------------
OR
Add below all these lines to the end of the services file. This will helps, If application using some another gateway services.
sapdp00 3200/tcp
sapdp01 3201/tcp
sapdp02 3202/tcp
sapdp03 3203/tcp
sapdp04 3204/tcp
sapdp05 3205/tcp
sapdp06 3206/tcp
sapdp07 3207/tcp
sapdp08 3208/tcp
sapdp09 3209/tcp
sapdp10 3210/tcp
sapdp11 3211/tcp
sapdp12 3212/tcp
sapdp13 3213/tcp
sapdp14 3214/tcp
sapdp15 3215/tcp
sapdp16 3216/tcp
sapdp17 3217/tcp
sapdp18 3218/tcp
sapdp19 3219/tcp
sapdp20 3220/tcp
sapdp21 3221/tcp
sapdp22 3222/tcp
sapdp23 3223/tcp
sapdp24 3224/tcp
sapdp25 3225/tcp
sapdp26 3226/tcp
sapdp27 3227/tcp
sapdp28 3228/tcp
sapdp29 3229/tcp
sapdp30 3230/tcp
sapdp31 3231/tcp
sapdp32 3232/tcp
sapdp33 3233/tcp
sapdp34 3234/tcp
sapdp35 3235/tcp
sapdp36 3236/tcp
sapdp37 3237/tcp
sapdp38 3238/tcp
sapdp39 3239/tcp
sapdp40 3240/tcp
sapdp41 3241/tcp
sapdp42 3242/tcp
sapdp43 3243/tcp
sapdp44 3244/tcp
sapdp45 3245/tcp
sapdp46 3246/tcp
sapdp47 3247/tcp
sapdp48 3248/tcp
sapdp49 3249/tcp
sapdp50 3250/tcp
sapdp51 3251/tcp
sapdp52 3252/tcp
sapdp53 3253/tcp
sapdp54 3254/tcp
sapdp55 3255/tcp
sapdp56 3256/tcp
sapdp57 3257/tcp
sapdp58 3258/tcp
sapdp59 3259/tcp
sapdp60 3260/tcp
sapdp61 3261/tcp
sapdp62 3262/tcp
sapdp63 3263/tcp
sapdp64 3264/tcp
sapdp65 3265/tcp
sapdp66 3266/tcp
sapdp67 3267/tcp
sapdp68 3268/tcp
sapdp69 3269/tcp
sapdp70 3270/tcp
sapdp71 3271/tcp
sapdp72 3272/tcp
sapdp73 3273/tcp
sapdp74 3274/tcp
sapdp75 3275/tcp
sapdp76 3276/tcp
sapdp77 3277/tcp
sapdp78 3278/tcp
sapdp79 3279/tcp
sapdp80 3280/tcp
sapdp81 3281/tcp
sapdp82 3282/tcp
sapdp83 3283/tcp
sapdp84 3284/tcp
sapdp85 3285/tcp
sapdp86 3286/tcp
sapdp87 3287/tcp
sapdp88 3288/tcp
sapdp89 3289/tcp
sapdp90 3290/tcp
sapdp91 3291/tcp
sapdp92 3292/tcp
sapdp93 3293/tcp
sapdp94 3294/tcp
sapdp95 3295/tcp
sapdp96 3296/tcp
sapdp97 3297/tcp
sapdp98 3298/tcp
sapdp99 3299/tcp
sapgw00 3300/tcp
sapgw01 3301/tcp
sapgw02 3302/tcp
sapgw03 3303/tcp
sapgw04 3304/tcp
sapgw05 3305/tcp
sapgw06 3306/tcp
sapgw07 3307/tcp
sapgw08 3308/tcp
sapgw09 3309/tcp
sapgw10 3310/tcp
sapgw11 3311/tcp
sapgw12 3312/tcp
sapgw13 3313/tcp
sapgw14 3314/tcp
sapgw15 3315/tcp
sapgw16 3316/tcp
sapgw17 3317/tcp
sapgw18 3318/tcp
sapgw19 3319/tcp
sapgw20 3320/tcp
sapgw21 3321/tcp
sapgw22 3322/tcp
sapgw23 3323/tcp
sapgw24 3324/tcp
sapgw25 3325/tcp
sapgw26 3326/tcp
sapgw27 3327/tcp
sapgw28 3328/tcp
sapgw29 3329/tcp
sapgw30 3330/tcp
sapgw31 3331/tcp
sapgw32 3332/tcp
sapgw33 3333/tcp
sapgw34 3334/tcp
sapgw35 3335/tcp
sapgw36 3336/tcp
sapgw37 3337/tcp
sapgw38 3338/tcp
sapgw39 3339/tcp
sapgw40 3340/tcp
sapgw41 3341/tcp
sapgw42 3342/tcp
sapgw43 3343/tcp
sapgw44 3344/tcp
sapgw45 3345/tcp
sapgw46 3346/tcp
sapgw47 3347/tcp
sapgw48 3348/tcp
sapgw49 3349/tcp
sapgw50 3350/tcp
sapgw51 3351/tcp
sapgw52 3352/tcp
sapgw53 3353/tcp
sapgw54 3354/tcp
sapgw55 3355/tcp
sapgw56 3356/tcp
sapgw57 3357/tcp
sapgw58 3358/tcp
sapgw59 3359/tcp
sapgw60 3360/tcp
sapgw61 3361/tcp
sapgw62 3362/tcp
sapgw63 3363/tcp
sapgw64 3364/tcp
sapgw65 3365/tcp
sapgw66 3366/tcp
sapgw67 3367/tcp
sapgw68 3368/tcp
sapgw69 3369/tcp
sapgw70 3370/tcp
sapgw71 3371/tcp
sapgw72 3372/tcp
sapgw73 3373/tcp
sapgw74 3374/tcp
sapgw75 3375/tcp
sapgw76 3376/tcp
sapgw77 3377/tcp
sapgw78 3378/tcp
sapgw79 3379/tcp
sapgw80 3380/tcp
sapgw81 3381/tcp
sapgw82 3382/tcp
sapgw83 3383/tcp
sapgw84 3384/tcp
sapgw85 3385/tcp
sapgw86 3386/tcp
sapgw87 3387/tcp
sapgw88 3388/tcp
sapgw89 3389/tcp
sapgw90 3390/tcp
sapgw91 3391/tcp
sapgw92 3392/tcp
sapgw93 3393/tcp
sapgw94 3394/tcp
sapgw95 3395/tcp
sapgw96 3396/tcp
sapgw97 3397/tcp
sapgw98 3398/tcp
sapgw99 3399/tcp
3. Save the file and restart your application (rebooting the machine shouldn't be required)
Note: There is a known issue that Windows does not read the last entry of services file, if the entries were appended at the bottom of the file, please make sure there is an extra blank line as the last line of the file.