How to resolve "Provider cannot be found. It may not be properly installed"

How to resolve "Provider cannot be found. It may not be properly installed"

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Article ID: KB0077385

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Updated On:

Products Versions
Spotfire Statistica 12 and later versions

Description

While testing a database connection in Statistica Enterprise Manager an user may see the below error message:

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Issue/Introduction

How to resolve "Provider cannot be found. It may not be properly installed" in Statistica Database connections?

Resolution

The error is what it indicates. The database connection was possibly defined on another machine that has a specific OLEDB provider that may be needed to connect to a database. The machine where the error is observed does not have the same provider.

Resolution is to look up the driver used in the database connection and have a system administrator / Database administrator (DBA) install the relevant client/ driver on the machine where the error is observed.

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Additional Information

See: https://support.tibco.com/s/article/Installing-Oracle-client-for-Statistica