How to resolve "Task Execution timed out; most likely exceeded the configured Taskset maximum run time" in TIBCO Statistica?

How to resolve "Task Execution timed out; most likely exceeded the configured Taskset maximum run time" in TIBCO Statistica?

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Article ID: KB0075420

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Updated On:

Products Versions
Spotfire Statistica 13.5

Description

When Monitoring And Alerting (MAS) taskset fails with an error "Task Execution timed out; most likely exceeded the configured Taskset maximum run time", the following approaches are recommended to resolve the timeout issue.

Resolution

1. Increasing the timeout to a larger value in the taskset

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Note: If the taskset timeout value is already set at a significant larger number compared to the time it takes to run the taskset interactively, then hanging likely happens instead of a pure timeout issue.

2. Launch Component Services and navigate to My Computer>>COM+Applications, right click "STATISTICA Monitoring And Alerting Server Properties " and click "Pooling & Recycling" tab to adjust the following value:

a. Pool size: 16.
b. Expiration Timeout: 15 by default.
c. Activation Limit: try a large number, e.g. 1000
d. Everything else: 0

See reference for further details
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3. Space out the scheduled jobs in the MAS server so that the service is not trying to run too many tasks at the same time.

Issue/Introduction

This article has recommendations for resolving MAS Taskset Timeout issues that is indicated by the error - "Task Execution timed out; most likely exceeded the configured Taskset maximum run time"

Additional Information

https://docs.microsoft.com/en-us/windows/win32/cossdk/configuring-com--application-recycling-values