How to resolve Unable to load resource errors in TIBCO Cloud API Management-Local Edition's Configuration Manager UI
Article ID: KB0071018
Updated On:
| Products | Versions |
|---|---|
| TIBCO Cloud API Management - Local Edition | 5.x and above |
Description
Configuration manager UI is sometimes unable to load a resource or page and returns the below error:
Unable to load resource. Contact your Administrator
Environment
All Supported Platforms
Resolution
Execute the below four commands inside the CM pod/container:
1. service mlconfig stop
2. service pxrt stop
3. service pxrt start
4. service mlconfig start
5. exit
Then try logging in to UI and check.
Redeploying the CM pod/container also resolve the issue.
1. service mlconfig stop
2. service pxrt stop
3. service pxrt start
4. service mlconfig start
5. exit
Then try logging in to UI and check.
Redeploying the CM pod/container also resolve the issue.
Issue/Introduction
This article helps to resolve intermittent "Unable to load resource and contact your administrator"error in Configuration Manager UI in an Untethered APIM-LE
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