The WebStatistica service sometimes needs to be configured to run as a Windows domain account. Configuring the WebStatistica service to run with the identity of a windows domain user may also be necessary if the analysis writes to a file or reads from a network drive or if the meta database for Enterprise uses Windows credentials. 

It is recommended to have a dedicated windows service account for WebStatistica if this configuration needs to be setup . The windows service account should preferably have a password that never expires. The service account also needs to an administrator on the Statistica Enterprise Application Server for the service to run successfully.  

1. Login to the WebStatistica server
2. Under Control Panel|Administrative Tools|Services, right-click on WebSTATISTICA service and select Properties
3. On the Log On tab, select “This account”, and enter user name and password 

4.Click OK.

5. Select Control Panel | Administrative Tools | Component Services.

6. Expand the DCOM Config folder

7. Right-click on the StatSoft WebSTATISTICA Job Server, and select Properties

8. Select the Identity tab.

9. Select the “This user” option, and enter the same user and password as was used for the WebSTATISTICA service. Click OK.

10. Re-start the WebStatistica service in the user interface at step 2